Leadership Lessons For The COVID Era: Why Positivity Pays The COVID-19 pandemic is unlike any other crisis in recent times, and as the number of new cases continues to grow globally, business leaders face unprecedented challenges. The mounting uncertainty of what the new normal will look like, and how they will not just survive, but […]
Retailers: Are Your Customers Shopping Around? There can be few industries where the need to understand, respond to, and even anticipate consumer behavior is more important than retail. And consumer behavior is changing in unprecedented ways, during the global pandemic. In a new paper I have written for Mythos Group I consider the importance of […]
Post-COVID-19, The Need For Supply Chain Resiliency In Retail The COVID-19 pandemic has reinforced many things that we already know to be true, but perhaps previously underplayed, including the fact that any business is only as robust as its supply chain. This is certainly true of retail, which relies on multiple partners in different parts […]
It’s Now Or Never For The Digital Transformation Of Retail The retail sector has been particularly hard hit by the COVID-19 pandemic, with many famous brands closing their doors for good. But the truth is, retail was undergoing a long and sometimes painful transformation long before the pandemic hit. The paper I have written for […]