The 5 Best AI Tools Of 2024
As I’m sure you’ve noticed, AI is becoming an unavoidable technology. Many have fears about AI taking jobs, but we don’t believe that is anything to worry about. AI is still far from producing unique, human thoughts. For now, it can only do what you tell it to and learn from information that is readily available. With that being said, AI is a powerful resource that can enhance workflows, save time, and increase productivity. Here are four of the best AI tools for businesses in 2024.
Chat-GPT
Chat-GPT, powered by OpenAI, is a generative AI that has the ability to quickly search the internet for data to provide an accurate response to a prompt from a user.
This tool can be very convenient to complete the following tasks.
- Answer quick questions. Since Chat-GPT is able to search multiple internet sources at once, it is able to quickly answer simple questions you may have. For example, if you want to know something like how many feet are in a mile, Chat-GPT can provide you with that answer without having to perform a Google search. At this stage, AI cannot access real-time information, such as current news, so that is something to keep in mind when using it.
- Provide a starting point for research. AI’s ability to compile information from multiple internet sources into one single answer for its users makes it a great starting point for conducting research. It’s able to give you a knowledge base that you can use to guide further research from primary and secondary sources, such as scholarly journals.
- Brainstorm creative writing ideas. Chat-GPT is also helpful for brainstorming creative writing ideas. It can tell you what topics are trending on certain websites and in certain industries to inform what topics you should write about. However, it shouldn’t be used to write the entirety of your work since it cannot come up with its own ideas.
Gemini – Google DeepMind
Gemini, an AI created by the team at Google, is seamlessly integrated into Google Workspaces.
Its tools are capable of doing the following for you and your team.
- Assisting in sales. It works through Google Docs to help you prevent typos and grammar mistakes, as well as craft custom proposals to reach your leads.
- Analyze research. Similar to Chat-GPT, Gemini can search the internet for trends, synthesize that information, and identify opportunities for your business.
- Complete emails. Gemini works through Gmail to assist you in writing emails. If there are phrases that you use often, Gemini will remember them and autocomplete your sentences for you.
- Design presentations. Through Google Slides, Gemini can create images and provide design ideas to create aesthetic presentations for you and your team.
- Edit video effects. Via Google Meet, Gemini has the ability to generate a custom video background for you.
Fireflies
Fireflies is an AI notetaker that automatically transcribes your meetings. By transcribing your speaking, you’re able to be fully present in the meeting without worrying about taking notes to review later. You can also share the full transcript with team members who were unavailable during the meeting.
To add to that, Fireflies summarizes and analyzes voice conversations to provide you with easily digestible documents. These documents provide you with action items discussed in the conversation. The AI can be integrated into video conference platforms, like Zoom, Google Meet, and Teams, as well as added to phone calls or videos that were previously recorded.
This tool has use cases for the following departments.
- Sales. Fireflies allows sales professionals to focus on their client conversations without worrying about writing or typing notes throughout. It also allows sales managers to review calls their representatives have made to allow for sharper coaching.
- Marketing. Fireflies allows marketing teams to collaborate and be more aware of timelines for deliverables. Eliminating physical notes, this AI tool allows marketing teams to be more collaborative and creative. Additionally, its analysis and summaries give team members an overview of what they need to focus on.
- Engineering. Engineers can use Fireflies to document their meetings and log action items. Fireflies ensures everyone is on the same page at the end of the meeting and understands what the next steps are.
- Recruiting. Fireflies gives recruiters a chance to connect with their candidates rather than focusing on notes during interviews. It also provides a simple means to review candidate interviews and share them with other team members.
My Ask AI
My AskAI is an AI customer support tool. It’s able to deflect up to 75% of customer support requests for Saas businesses by learning about your business through your website and other company data sources. This AI service is available to answer customer inquiries 24/7. It can respond in seconds to save your customer support representatives time to work on more complex questions.
It can be installed directly with the following sites to generate actionable insights based on customer conversations.
- Customer Support Tools. My AskAI works with customer support tools, like Intercom, Zendesk, and HubSpot, to resolve customer support tickets.
- Live Chat Providers. Live chat providers, including LiveChat and FreshChat, can work with My AskAI to answer customer questions.
- Email. My AskAI can also be integrated into customer support emails to aid in customer conversations.
Based on the reports My AskAI provides, businesses are able to fix bugs and add features that customers have messaged about. Additionally, My AskAI will transfer any conversation over to a human representative upon request from a user.
Microsoft Power BI
Microsoft Power BI integrates with Microsoft 360 tools to provide data insights to your business and customers. It looks at data and provides analysis to aid in decision-making. It creates reports and can be customized to utilize features that pertain to your business specifically, such as interactive reports and mobile dashboards.
Microsoft Power BI is an effective AI tool. It’s trusted by notable businesses, including Kraft Heinz, Jacobs Solutions, and University of Southern Florida.
Start Using AI For Your Business Today
As you can see, AI has numerous benefits for your business. It’s not subject to a specific industry. It can be used to make entrepreneurs, marketers, sales agents, engineers, recruiters, and customer support staff more efficient.
If you are unsure how to integrate AI into your business process, contact Mythos Group. We’ll educate you on relevant AI tools and inform you on the best methods of using it to enhance your business.
Call Mythos Group to get started.