In private coaching sessions, leaders often tell me they believe their people skills are lacking. The reasons follow the same track: They can’t seem to motivate that worker to step up their performance. They can’t compel their team to shift their thinking and innovate. They’ve tried everything but they just can’t get people to acceptRead more
Blog
We all know that employee turnover is costly. We lose valuable knowledge and skills even as we pay to recruit, hire and train replacements. New estimates show that turnover results in costs that exceed 150% of the employee’s salary. That’s a big number in any business. Turnover results from a resignation or a firing. InRead more
Is the biggest threat to your business is your competition? The economy? Your ability to deliver? Your -fill in the blank-? Think again. The biggest threat to your business is, well, it’s you. Your Mind in Your Way Every day, in more ways than you will ever know, your mindware threatens your business. The twoRead more
We’ve all been there. A sudden drop in revenue comes out of nowhere. Key customers revolt when we thought they were happy. An aggressive attack by that big gorilla competitor blindsides us. Then we ask… Why didn’t I see it coming? How could we have missed it and ended up in this mess? Stop blamingRead more