We all know that employee turnover is costly. We lose valuable knowledge and skills even as we pay to recruit, hire and train replacements. New estimates show that turnover results in costs that exceed 150% of the employee’s salary. That’s a big number in any business. Turnover results from a resignation or a firing. InRead more
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Another new year. Time to begin to create our next plan. Just like every year end. I know you want to reach for last year’s plan(s). It’s a great template to get started. If you want to play last year’s game. Your market changed significantly in the last year, as did your buyers and competitors.Read more
Is the biggest threat to your business is your competition? The economy? Your ability to deliver? Your -fill in the blank-? Think again. The biggest threat to your business is, well, it’s you. Your Mind in Your Way Every day, in more ways than you will ever know, your mindware threatens your business. The twoRead more
We’ve all been there. A sudden drop in revenue comes out of nowhere. Key customers revolt when we thought they were happy. An aggressive attack by that big gorilla competitor blindsides us. Then we ask… Why didn’t I see it coming? How could we have missed it and ended up in this mess? Stop blamingRead more