It’s been a breakdown of epic proportions, and it all started with toilet paper. In March of 2020, the global supply chain was brought to its knees by Covid-19, and today, 20 months later, we’re still seeing massive disruptions in the form of empty supermarket shelves, higher priced goods and clogged shipping ports, just toRead more
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In our last blog post, we discussed the phenomenon now known as, The Great Resignation. As a quick refresher, The Great Resignation describes the mass exodus of employees from the labor market that has occurred in response to the global coronavirus pandemic. In April of 2021, the U.S. began to see a record number ofRead more
Over the past 20 months, the Covid-19 pandemic has created an unprecedented disruption in the global economy. The toll has been felt across all industries and in businesses of all sizes. As organizations attempt to resume some semblance of normalcy, one of the biggest challenges they face is historically high levels of employee attrition. ThisRead more
A Quick Recap The past 18+ months of dealing with the COVID-19 pandemic have undoubtedly been devastating for many businesses. Data from the past year and a half, shows that approximately 34% of small businesses across the nation have had no choice but to close permanently, and that percentage is even higher for larger cities.Read more
The pandemic taught us many important lessons in business, and some of these will remain long after COVID-19. One of the main ones? The importance of specific skills and expertise, especially with new and emerging technologies. During the pandemic, companies couldn’t get their hands on technology nor find people who knew how to use itRead more
The rush toward online tools, spurred by the pandemic of the past year, has created new jobs. From email automation to data entry to Software-as-a-Service (SaaS) platforms, businesses are continually seeking ways to improve efficiency and profitability. While the trend toward automation isn’t new, COVID-19 absolutely accelerated its timeline. In fact, a recent Deloitte surveyRead more
Over the last decade, businesses have become gradually more focused on supporting good causes and displaying their goodwill publicly. But over the last year, COVID-19 forced companies to take an even closer look at how they’re truly making a difference. As the pandemic impacted employee wellbeing, company culture, and revenue, organizations could no longer ignoreRead more
As shelter-in-place orders rolled out across the globe, many companies were overwhelmed with customer phone calls. But many of those calls involve time-consuming, repetitive processes that could easily be automated. It simply doesn’t make financial sense to have hundreds of humans in contact centers answering customer phone calls or responding to online chats that couldRead more
Unmanned Aerial Vehicles (UAVs) – or drones – are being reported as the next big thing in-home delivery services but they are already being used extensively for surveying land, mining, farming, military applications, environmental work, research, and photography. Today there are more than 1.7 million drones registered with the Federal Aviation Administration (FAA), over halfRead more
Developments in autonomous driving are moving at a rapid pace with expectations that cars will soon be able to handle the majority of the driving and complex situations, without human intervention. What has yet to be developed extensively is full automation where there is no driver whatsoever. Once this happens, transportation as we know itRead more