A Quick Recap The past 18+ months of dealing with the COVID-19 pandemic have undoubtedly been devastating for many businesses. Data from the past year and a half, shows that approximately 34% of small businesses across the nation have had no choice but to close permanently, and that percentage is even higher for larger cities.Read more
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The pandemic taught us many important lessons in business, and some of these will remain long after COVID-19. One of the main ones? The importance of specific skills and expertise, especially with new and emerging technologies. During the pandemic, companies couldn’t get their hands on technology nor find people who knew how to use itRead more
The rush toward online tools, spurred by the pandemic of the past year, has created new jobs. From email automation to data entry to Software-as-a-Service (SaaS) platforms, businesses are continually seeking ways to improve efficiency and profitability. While the trend toward automation isn’t new, COVID-19 absolutely accelerated its timeline. In fact, a recent Deloitte surveyRead more
Over the last decade, businesses have become gradually more focused on supporting good causes and displaying their goodwill publicly. But over the last year, COVID-19 forced companies to take an even closer look at how they’re truly making a difference. As the pandemic impacted employee wellbeing, company culture, and revenue, organizations could no longer ignoreRead more
As shelter-in-place orders rolled out across the globe, many companies were overwhelmed with customer phone calls. But many of those calls involve time-consuming, repetitive processes that could easily be automated. It simply doesn’t make financial sense to have hundreds of humans in contact centers answering customer phone calls or responding to online chats that couldRead more
Unmanned Aerial Vehicles (UAVs) – or drones – are being reported as the next big thing in-home delivery services but they are already being used extensively for surveying land, mining, farming, military applications, environmental work, research, and photography. Today there are more than 1.7 million drones registered with the Federal Aviation Administration (FAA), over halfRead more
Developments in autonomous driving are moving at a rapid pace with expectations that cars will soon be able to handle the majority of the driving and complex situations, without human intervention. What has yet to be developed extensively is full automation where there is no driver whatsoever. Once this happens, transportation as we know itRead more
In the last few years, 3D printing has been touted as the next cool thing, with promises of it revolutionizing industries. While the focus has mostly been on manufacturing, the truth is that 3D printing will touch on almost every part of business, even reaching into space. So what is 3D printing and why shouldRead more
Smart factories, warehouses, and facilities not only use automation or software to simplify and process tedious tasks, but can also self-optimize, self-adapt, and learn from the condition in order to constantly improve. It’s the learning and self-optimizing that sets it apart from a standard factory. Both Alibaba and Amazon are great examples of this. TheyRead more
Robots have already been successful in commercial situations, manufacturing, and the workplace, but the most exciting developments are still to come – robots as care-givers, civic robots, and even family members. As deep learning and AI improve, so will the ability of robots to reason, make decisions, and maybe even empathize. Pre-COVID-19, Robotics, and automationRead more